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FREQUENTLY ASKED
QUESTIONS

  • What is the age requirement?
    Candle-making is an activity best suited for ages 9 and up. Please be advised should you bring your children younger than the age of 9 they will not be allowed to participate in candle-making. We do offer seasonal classes tailored for children during the summer and spring break.
  • How long does the process take?
    The Candle-Making process typically ranges from 1 hour to 1.5 hours. During this time, you'll have the opportunity to perfect your ideal scent and allow your candle to dry. While your candle is drying, feel free to enjoy our store's vibrant atmosphere, complete with entertaining games, or venture out to explore the surrounding area, which has a variety of restaurants and fun shops.
  • What kinds of payments do you accept?
    We are a cashless store and accept all major credit cards, as well as digital payment methods including Apple Pay, Cash App, Venmo, and PayPal.
  • Are reservations required or do you accept walk-ins?
    We do accept walk-ins; however, it’s highly suggested that you make a reservation so that we can accommodate you better. Walk-ins are subject to availability, and while we’ll do our best to fit you in, reservations help ensure you’ll have a spot during busy times.
  • Can I bring my own food and beverages?
    Yes, here at Mission Crafts we are a BYOB space, so please feel free to bring those beverages and light snacks (Ex chips, candy, soda, etc). Note that you will need to bring your cups as we do not provide any of these items. If you come for your reservation with party platters (Ex charcuterie boards, sandwich/fruit trays, cupcakes, or any of the like) Your initial reservation fee will not be credited back to you as we will utilize this fee as a cleaning deposit. Limit one bottle of wine per pair, liquor is not allowed and there is a corking fee of $3 per bottle of wine.
  • Can I bring my own materials?
    We kindly ask that guests do not bring any outside materials, such as vessels, fragrance oils, or other candle-making supplies. At Mission Crafts, we provide everything you need to create your candle, including a variety of high-quality materials and tools. This ensures a consistent and enjoyable experience for everyone while maintaining the safety and quality of the process.
  • What’s the difference between the Candle Bar, an Experience, and a Class?
    Candle Bar: This is a hands-on, creative candle-making activity where you can select your custom scent, choose a vessel, and add fun extras such as add-ins and dye to personalize your candle. Experience: A themed version of the Candle Bar, offered monthly with different themes. The vessels and add-ins are themed, but regular options are also available for those who prefer a non-themed experience. Class: These are more detailed, instructor-led sessions lasting 2 hours. They are ticketed events with a specific theme, and you’ll receive all the necessary materials, including a vessel and selected fragrance for the class.
  • How do I book for Kpop-Takeover?
    To book our Kpop-Takeover Candle-Making Experience, click on the standard candle-making reservation form in our BOOK NOW tab and select a date between April 9th-April 27th, whichever day/time works best for you. These experiences run from April9th-April 27th. We also have special BOGO nights as well on April 11th we have BTS ARMY Night and on April 18th we have Blackpink BLINKS BOGO night. For these you would book a Candle-Making reservation on the day you want to attend the BOGO night.
  • Will I learn about candle-making during the session?
    Our candle-making sessions are all about having fun and creating your own unique scented candle! These experiences are designed for entertainment rather than learning the ins and outs of candle-making. While we’ll guide you through the process, the focus is on enjoying yourself, not on detailed teaching or training. It’s a creative and relaxing activity, perfect for making memories and a custom candle to take home!
  • Is Mission Crafts a family-friendly space, and are there any behavior guidelines for guests?
    Absolutely! Mission Crafts is a family-friendly environment where we welcome guests with positive attitudes and good vibes. To keep the atmosphere fun and enjoyable for everyone, we kindly ask all guests to avoid excessive public displays of affection (PDA) and to treat others with respect. Please note that we reserve the right to refuse service or ask guests to leave if their behavior disrupts the experience for others. Our goal is to create a welcoming and enjoyable space for everyone.
  • Where do I park when arriving at the store?
    When you and your guest arrive at Mission Crafts you can find parking right across the street at Opportunity Homes as long as it's after 5 and or on weekends. The building that we are in also offers parallel parking around the building on S Flores, W Guenther, and E Rische.
  • How does the reservation deposit fee work?
    To reserve your spot, a $5 reservation fee per participant is required. This fee secures your seat and is applied as a credit toward your candle-making session. However, the credit only applies to participants who attend and create candles. For example, if you reserve for three participants ($15 reservation fee) but only two participate in candle-making, you’ll only receive a $10 credit. Please note, the reservation fee is non-refundable. If you need to cancel, your fee will be retained as a credit for future bookings or purchases. By reserving your spot, you ensure your seats are exclusively held for your selected date and time, making them unavailable to others.
  • How much does it cost?
    The cost of your Candle-Making can range from $40 and up depending on the vessel you choose typically our vessels range from anywhere from $40-$60. To make your candle extra fun we have Mica dyes and wax accessories for an additional cost as well. When you book with us, a $5 per person reservation fee will be credited toward your Candle-Making session.
  • Can I take my Candle home that day?
    Yes, you can take your candle home the day of. The candle will take anywhere from 30 minutes to an hour to dry. You also have the option to pick up your candle at a later time as well if you desire.
  • What if I'm late for my reservation?
    Late Cancellation & No-Show Policy We understand that plans can change, but due to the preparation involved in our candle-making experiences, we have the following cancellation policy: Cancellations made 24 hours before your scheduled session will incur a $10 fee. Same-day cancellations will incur a $25 fee. No refunds will be issued for cancellations. Your reservation deposit will not be credited back if you cancel or do not show up for your session. If you anticipate being late for your reservation, please contact us by phone or email to inform us in advance. If we do not receive notification and you are more than 30 minutes late, your reservation will be canceled, and your card will be charged a $25 fee. Unfortunately, no credit or refund will be provided for missed reservations. By booking with us, you acknowledge and agree to this policy.
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